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F.A.Q

 

• Are all your products authentic?

Yes.

• Can you engrave my person/custom Logo(image)?
  

Yes just about any logo outline or vector very rarely we come across a image we cant do

• How do i order a custom DripTip, LUX Cap, Stealth Cap Or RDA?

if its not on the online store or an image we have not done yet
Email us your request and the image preferably a .png .pdf .jpeg .gif .bmp also outline images or vectors (Black&White) are also good 
and then we will send you a payable invoice when your ready to order 
**OR SEE OUR NEW ALTERNATE METHOD AT THE BOTTOM OF THE PAGE**
                (With our Step By Step instructions) 

• Can you guys engrave my personal mod, rda or driptip?

Were currently not accepting any personal devices at the moment

• What are your payment method/option?

Apple Pay: (408) 514-8019

Venmo: @UnleashedVapors

Cash App: $UnleashedVapors

our choice of debit or credit card (Visa, MasterCard, Discover, American Express) And we also do phone orders for wholesale orders we will send a custom invoice to your email pay with debit or credit card

• When can i expect to receive my order?

Processing time is generally within 1-3 business days of when the order is placed. If an order is placed on the weekend it will be shipped on Monday or Tuesday  After your order has been processed and packaged it will be shipped priority mail and usually arrives within 1-3 business days.

• It says my package was delivered but I don't see it?

This can lead to numerous reasons such as the following below

1) Stolen package.

2) Delivered to wrong house.

3) Scanned early and won't be delivered till the next day.

Talk to your local Post Carrier "postman or postlady" next time they are doing there outgoing deliveries the day after there is an issue.

• Will you guys resend me another package if mine is Lost, Stolen, or Damaged?

No, Once the package leaves our facility we are no longer responsible for what happens to the item(s) in the package or the package itself unfortunately if the package is Lost, Stolen or Damaged 

• Is there refunds?

All sales are final.

• How/What products can i get customized such as Mods or RDAs

Check out our online store to see what products we have in stock to customize such as RDAs And Box/Mech Mods
Then email us a image of what you'd  like engraved on the product and we will send you a special invoice

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